About us

Meals on Wheels of Polk County is a small business in NON_PROFIT_ASSOCIATION in Winter Haven, FL. Our goal is to Deliver a Hot, Meal and a Daily Contact to the Homebound. Our job in the office is to organize all aspects to make this happen..

Meals on Wheels of Polk County is pleased to be accepting applications for a Receptionist/Data Entry Assistant working with the Executive Director and office staff. The perfect candidate will be:

Monday-Friday, 8am to 2pm or if you need 40 hours 8am to 4pm (2 to 4 Thrift Store)

· detail-oriented,

· highly motivated,

· dependable – Assistant is a very important team member of Meals on Wheels

· capable of multi-tasking,

· positive – a must

· adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

perfect candidate will:

· Follow direction well and communicate with a positive attitude throughout day

· Have exceptional organizational/communication skills, and have computer proficiency to assist with coordination of meal delivery program and other online-related tasks.

MAJOR FUNCTION

This position supports the organization’s Executive Director and office staff with day-to-day clerical functions including answering phone/Receptionist and Data Entry.

Under the direction of the Director, performs clerical responsibilities.

JOB DESCRIPTION

• Deliver clerical support, including organizing and retaining paperwork
• Willingness to follow instructions
• Handle telephone calls and monitor email exchanges
• Work independently to complete assignments following Director’s instructions, office protocol and procedures
• Organizing files
• Conducting short-term and long-term projects under direction
• Must display computer proficiency (Creating documents, data entry, organizing, very detailed)
• Must demonstrate effective time management
• Perform other duties, as needed

ESSENTIAL DUTIES

• Duties include, but are not limited to answering phones, data entry, working with Microsoft Word, Excel, customer service and working with volunteers/recipients.
• Duties may include, but are not limited to, data entry in Quickbooks entering payments and Donor Database coordination - entering & maintaining donations.
• Assists in the coordination and implementation of special projects under direction of Director.
• Assists in the daily operation of an extremely busy office by answering phones, processing correspondence, assisting recipients/volunteers/Director, filing/processing incoming and providing general office administrative support. Assists callers to successful resolution of their requests.
• Maintains routine systems set up by Director for Volunteers, Recipients and Donors.
• Perform other related duties as assigned including but not limited to: general office errands (mail, supplies, deliveries, etc.) as needed.
• Recognize our #1 Goal of Meals on Wheels Mission - To serve a nutritionally balanced meal and a daily contact to the homebound of Polk County. Meet our goals with a positive attitude.
• Reports and works closely with the Executive Director.
• Backup, Assist & Cross-Train for other office employees as needed for Team.
• Contributes to team effort by accomplishing related results as needed.
• Be a team player-loyal to the Executive Director and Meals on Wheels-help within the organization-whatever is needed.
• Additional duties may be assigned.

REQUIRED SKILLS

• Excellent verbal and written communication skills
• Superior people skills; able to interact with management, peers and the general public while maintaining professionalism at all times
• Must maintain discretion, confidentiality and political impartiality
• Manage information flow in a timely and accurate manner
• Outstanding organizational and time management skills
• Detail-oriented and able to check work with a high level of accuracy
• Self-motivated; completes tasks with minimal supervision
• Willing to continually learn about processes related to Meals on Wheels
• Multi-task under pressure, prioritize and meet deadlines
• Prepared to be flexible, we are a team and you may be asked to help in another area if we are short-handed or deliver meals if we have a cancellation and no on-call driver available
• Proficient in Microsoft Office programs, especially Word, Excel, and Outlook, spreadsheets, and databases.
• Ability to work well with others.
• Advanced general office skills.
• Quickbooks experience a plus or accounting skills

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office: 1 year (Required)

Ability to Relocate:

• Winter Haven, FL 33881: Relocate before starting work (Required)

Work Location: In person